Frequently Asked Questions

We've gathered answers to some of the most common questions about our services, process, and what you can expect when working with Innovative Staining Solutions.

Most residential projects are completed within 1-3 days depending on size, surface type, and weather. We always communicate our schedule clearly so you know exactly what to expect.

You don't have to be home the entire time, but we do recommend being available at the start of the project to confirm access, color choices, and any special instructions.

We accept cash, checks, third-party payment systems, and major credit cards. Payment is typically due upon completion unless otherwise agreed upon in writing.

Weather can impact staining schedules. If conditions aren't right for a high-quality finish, we'll reschedule at the earliest possible date to ensure durability and appearance.

Yes! We offer maintenance plans and re-staining options to keep your surfaces looking their best year after year. Ask us about setting up a routine care schedule.

We specialize in staining wood decks, fences, concrete patios, driveways, and pool decks. Each surface requires a specific prep and product, and we use professional-grade materials for every job.

Absolutely! We provide color samples and guidance based on your surface, lighting, and aesthetic goals. Whether you want a natural look or something bold, we'll help you find the perfect match.

With proper maintenance, most stains last 2-4 years on wood and 5-7 years on concrete. Factors like sun exposure, traffic, and moisture can affect lifespan, but we'll help you keep it protected.

Yes — prep work is one of the most important steps. We power wash, remove dirt and mildew, and allow proper drying time to ensure the stain bonds evenly and lasts longer.

We use high-quality, low-VOC stains and sealers that are safe for your family, pets, and the environment. We always follow manufacturer guidelines to ensure safe and responsible application.